The Inside Parts Sales Representative uses comprehensive product knowledge, customer, and interpersonal relationship skills to satisfy General Equipment’s customer needs effectively and efficiently in securing parts. Working with product managers, inventory control and service personnel, this individual will build knowledge by participating in off-site, in-house and self-study product training opportunities.
DUTIES AND RESPONSIBILITIES:
Primary responsibility will be specializing in incoming calls from customers and Product Support Sales Representative employees working in the field
Assists in the procurement, filling parts orders, stocking, and receiving of construction, vehicle and aggregate machinery parts
Responsible for the completion of parts shipment
Becomes proficient in the various online supplier parts systems to look up and order parts
Builds knowledge of existing product lines, service standards and procedures
Acquires parts and other items from vendors in and around the Kenora area in a safe and professional manner
Assists in the collection of data necessary for efficient inventory decisions
Maintains close, positive working relationships with service and administrative departments
May perform other duties as directed by Manager
REQUIRED SKILLS:
No exp is required working within the heavy equipment industry or working around parts inventory. We have the ability to train a person with the correct attitude, drive and willingness to learn.
Computer skills: ability to navigate through many vendor sites and processes
Basic understanding of computer spreadsheets, databases, and word processing applications
Excellent customer service skills, written and verbal
Requires a valid driver’s license
Must be able to prioritize time as the varying needs of co-workers must be weighed with the needs of external sites
Must have excellent internal and external customer service skills
Possess organizational skills with ability to effectively manage multiple projects
Must have a positive mental attitude
Possess the understanding of process flows within an organization
Must be able to communicate with management the tasks at hand, as well as the tasks to be completed to gain feedback necessary to complete the tasks in an efficient and productive manner
Be able to plan ahead and keep in close contact with managers so that information can be communicated in a timely manner
Requires prolonged standing with periodic lifting, walking, standing, bending, stooping, and stretching
Requires ability to push, lift, pull, and/or carry 50 lbs. or more
The duties described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Duties, responsibilities, and activities may change at any time with or without notice.
Job Types: Full-time, Permanent
Salary: $25.00-$28.00 per hour
Expected hours: 44 – 60 per week
Benefits:
Company pension
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Store discount
Vision care
Schedule:
Day shift
Supplemental pay types:
Overtime pay
Experience:
parts: 3 years (preferred)
Computer operation: 3 years (preferred)
Licence/Certification:
Drivers Licence (required)
Work Location: In person Please send applications to jobs@moncrief.ca or click here to view this posting on Indeed.ca.